George T. Stagg built the most dominant American distillery of the 19th century, during a time known as the Gilded Age of Bourbon. Uncut and unfiltered, this robust bourbon whiskey ages for nearly a decade and boasts the bold character that is reminiscent of the man himself.
Solid delivery and product!
Soft on the nose, and sips like a bit of heaven
I eagerly awaited my bottle of Stagg Jr. I waited all day for FedEx to deliver "by end of day" but alas no delivery, and no update to let me know either. That was on a Friday. Saturday morning I contacted FedEx and they said it wouldn't arrive until Tuesday. Monday I received an update stating it would arrive by end of day. It did at last arrive early that afternoon. But to my disappointment, on opening the package I found that it had somehow been leaking past the cork and about 20% of the precious bourbon was missing.
I took pictures and sent them to customer service expressing my disappointment. I am pleased to say I received a prompt response letting me know they wanted to make it right and asking what I thought would be a fair compensation. They gave me an immediate partial refund for $10.00 more than I had suggested would be fair.
Bottom line: I am not impressed with FedEx, but I have to give VS credit for making it right.